RSSVerizon and AT&T said their networks are performing well as winter storms make their way across large parts of the United States and many people are left without power.
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Verizon said that in areas where commercial power is out, it is using backup generators to keep the network up and has crews on standby to refuel those generators as necessary. In some areas of the country, the power outages have affected fiber used to provide connectivity from cell sites to switching facilities, and restoration crews are working to address those issues.
The carrier said that its network teams and vendor partners are staffing a virtual 24/7 virtual wireless command center to support the restoration efforts. Temporary assets such as mobile cell sites, mobile generators and alternate backhaul connections are prepared and ready to be deployed if necessary.
Verizon said it is in contact with federal, state and local emergency management teams and are coordinating communications needs and efforts with them.
An AT&T spokesperson said that power blackouts across Texas area are expected to continue until the storm ends. “Commercial outages and damage from snow and ice may be affecting service for some wireless and wireline customers,” the spokesperson said. “We have generators supporting cell sites and we have team refueling fixed generators as needed. We are working to restore service as quickly and as safely as conditions allow.” In advance of the storm, AT&T topped off generators with fuel at cell sites and switch facilities, tested high-capacity backup batteries at cell sites and put in protections to protect physical facilities against flooding. Across the country, heavy snowfall, freezing rain and damaging winds have knocked out power, limited people’s ability to get out and damaged property.
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