Federal Engineering Selected to Audit D.C.’s OUC 9-1-1 Operations Division
Monday, March 22, 2021 | Comments

The Office of the District of Columbia Auditor (ODCA) selected Federal Engineering to conduct an audit of the Office of Unified Communications (OUC), 9-1-1 Operations Division.

“Federal Engineering is honored to have been chosen for this important project. District citizens, like those throughout the country, rely heavily on 911 services,” said Jeffrey Pare, Federal Engineering senior account executive. “It is in the best interest of all jurisdictions to periodically assess the effectiveness of their 911 services”

Federal Engineering’s audit of OUC will evaluate the effectiveness of its 9-1-1 Operations Division against national standards by reviewing 9-1-1 call history, evaluating culture and training, reviewing technological capabilities and reviewing OUC’s internal investigations of past incidents. Federal Engineering will provide a report that documents conclusions for the ODCA.

“We selected Federal Engineering to conduct the audit through an open RFP process,” said D.C. Auditor Kathleen Patterson. “Federal Engineering was selected from among four proposals as the most capable firm with 38 years of experience and more than 2,000 projects successfully completed across all 50 states. We are pleased to be working with FE and look forward to their independent analysis and final report.

“From time to time, we contract with outside consulting firms for audits and evaluations,” Patterson said. “As part of our commitment to transparency and competitive contracting, we often seek one or more proposals before entering into a contract for consulting services. In this case, we wanted a consulting firm that analyzes, designs and supports the implementation of dispatch centers because we believe they would have the real-world, practical experience needed to give us the best advice. We are confident FE will help us achieve meaningful results and improve 9-1-1 services to our constituents.”

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