HigherGround Provides 9-1-1 Live-Streaming Solution to Police Departments
Tuesday, May 04, 2021 | Comments

HigherGround announced its Live911 technology has reduced response times and saved five lives since initial deployments at police departments and sheriff’s offices across the U.S. in the past five months.

Live911 securely live streams 9-1-1 emergency calls directly to authorized officers in the field and provides a precise GPS map location of the caller. The technology gives a head start for officers monitoring incoming 9-1-1 calls within their particular area by eliminating standard delays from dispatching.

The vision for closing the gap between police dispatcher to first responders came from retired Chula Vista Police Department (CVPD) Police Captain Fritz Reber.

“In police response, minutes or even seconds matter,” said Reber. “Live911 is proving to be a game changer in providing officers with more information to respond quicker and improve situational awareness. I can’t recall any recent technology advancement that has literally saved lives and made such a positive impact in such a short amount of time.”

Live 911 was created by HigherGround and the CVPD in California began beta testing it, followed by the Clovis Police Department in California and Polk County Sheriff’s Office (PCSO) in Florida.

. "In the first 30 days we saved three lives,” said Polk County Sheriff Grady Judd. “We saved a child that was choking because we got there before fire or EMS. We saved two people with our AED that were having cardiac arrests. Live911 is a remarkable tool that has helped us to arrive at emergencies quicker.”

In Chula Vista, the system helped when the police department had to respond to a report of a drowning.

“The caller was understandably hysterical and could not provide an address. Officers heard the 9-1-1 call and could see precisely where the caller was located and responded immediately, before the call was even dispatched,” said Carla Evan, CVPD Communications Manager. “They saved the child’s life.”

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