New Orleans, Iowa Deploy Rave Alerting System
Wednesday, May 19, 2021 | Comments

Rave Mobile Safety announced that the city of New Orleans and the state of Iowa adopted Rave Alert to replace legacy emergency mass notification systems, and are among 260 new deployments in the first months of 2021.

New Orleans will use the Rave platform to power its NOLA Ready alerting system. This deployment will allow residents to simultaneously sign up for NOLA Ready alerts, subscribe to alerts from the Governor’s Office, Louisiana Department of Health and other state agencies and create a Smart911 Safety Profile. These profiles provide 9-1-1 operators and first responders with instant critical information used to inform emergency response.

“In New Orleans, we’ve faced many challenges over the last few years,” said Collin Arnold, director of the New Orleans Office of Homeland Security and Emergency Preparedness (NOHSEP). “With each storm, every special event and over the course of the pandemic, we’ve seen the importance of providing safety information directly to residents as soon as possible. Upgrading and enhancing NOLA Ready with Rave Alert will give our responders ease of use and give our residents the information they need when it matters most.”

In Iowa, officials will use Rave Alert to communicate with residents about extreme weather, civil unrest, public health and safety concerns, bulletins for dangerous situations and safety notifications for county fairs or festivals. Iowa will also use the Rave platform for communications between state and county offices. Rave Alert replaces the current system and will allow for customization, such as multilingual translations or population segmentation.

“Between the pandemic, extreme weather and local events, it became clear we needed a streamlined and customizable way to share updates with residents across the state of Iowa at a moment's notice," said Paul Trombino, director of the Iowa Department of Homeland Security and Emergency Management. “Our statewide deployment of Rave Alert allows state and county officials to quickly notify the community and confidently deliver the right message to the right people when it matters most.” In both New Orleans and Iowa, subscribers can set notification preferences for where they receive alerts, such as short messaging service (SMS) text, push notification, email or voice message, and for the type of alert, ranging from emergency alerts, COVID-19 updates and special event and traffic updates.

These deployments of the Rave platform are the latest examples of Rave’s growing collaborative safety ecosystem. The company further expanded that ecosystem in the past quarter through new partnerships and support of statewide safety legislation alike.

Rave also worked with communities across the commonwealth of Virginia to support their compliance with Virginia’s Marcus Alert System, which established a statewide mental health awareness response and community understanding services.

The Marcus Alert legislation requires every locality in Virginia to establish a voluntary database available to the 9-1-1 alert system and the Marcus alert system to provide mental health information and emergency contact information for response to an emergency or crisis by July 1. Smart911, Rave’s national service that allows individuals to provide 9-1-1 call-takers and first responders with critical information through a safety and vulnerable needs profile, addresses the legislation’s requirement.

“From ensuring every resident in a state can receive urgent and targeted critical communications to improving the quality of data local agencies rely on for greater situational awareness and better response, our clients are leveraging our technology to create truly collaborative safety ecosystems,” said Rave CEO Todd Piett. “We are excited to play a role in improving safety by working closely with those tasked with protecting our communities on their most pressing safety and critical communication challenges.”

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