NGA 911, RTC Partner on Linking Cars to NG 9-1-1 Systems
Monday, July 26, 2021 | Comments

NGA 911 partnered with Roadside Telematics Corp (RTC) to support linking connected cars with next-generation 9-1-1 (NG 9-1-1) systems and first responders nationwide.

RoadMedic is a telematics service provider (TSP)-agnostic data delivery platform enabling the development and deployment of automaker-sponsored 9-1-1 vehicular emergency data set (VEDS) solutions aimed at saving lives during roadside emergencies.

The journey to this partnership started in early 2000, when Lawrence E. Williams, CEO and founder of RTC and Darold Whitmer, executive vice president of NGA 911, had the vision to deliver telematics automatic crash notification (ACN) and other critical automobile data to 9-1-1 call takers and dispatchers. Whitmer and Williams participated in a large agency trial in Texas that proved the value of this crucial data when a deputy sheriff's life was saved after a severe accident because his automobile was equipped with the trial equipment.

Unfortunately, at the time, legacy 9-1-1 could not support the deployment of the life-saving technology. However, with today's advancements in cloud-based NG 9-1-1, the RoadMedic platform will enable automakers to provide emergency response professionals data enhanced situational awareness to help save lives during roadside emergencies.

The NGA 911 cloud-native next-generation core service (NGCS), emergency services IP network (ESInet) and call-handling solution (CHS) will deliver the RoadMedic data to 9-1-1 centers with the telematics call. Additionally, the NGA 911 CHS can receive and display this enhanced situational awareness data directly to telecommunicators.

"Thanks to advancements in vehicular emergency data collection and distribution via cloud technology, RTC's patented RoadMedic platform can offer NENA i3-compliant VEDS data never before available — en route and in real-time," said Williams. "Our proven data platform, in alignment with our 9-1-1 data delivery partners, such as NGA 911, provides a solution that arms 9-1-1 dispatchers and first-responders en route with the basic on-board data that has been available for more than two decades, merged with mission-critical off-board data that has never been available until now."

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