5 Companies Join NICE’s Digital Evidence Ecosystem
Tuesday, August 24, 2021 | Comments

NICE announced that five technology partners joined its Evidencentral Marketplace, an open digital evidence management ecosystem created to accelerate digital transformation of emergency communications centers (ECCs), law enforcement and criminal justice.

NICE’s Evidencentral Marketplace connects agencies to an ecosystem of solutions designed to work with the NICE Evidencentral platform, helping them improve their incident response and operational intelligence, automate investigations, accelerate charging decisions and reduce discovery backlogs. The new partners joining the Evidencentral Marketplace are Aeon Nexus, Hexagon, Niche Technology, PublicSonar and Word Systems iRecord.

As the amount of data grows, the proprietary and siloed nature of this data makes it difficult for 9-1-1 centers, police departments, prosecutors, courts and defense to leverage it to its fullest potential. Building on NICE’s suite of solutions, the Evidencentral platform solves this problem by breaking down data silos and applying analytics and workflow automation to critical processes, from the time calls arrive at the emergency communication center until cases are successfully investigated and prosecuted.

“We’re excited to welcome these five technology partners, each a leader in their respective fields, to the Evidencentral Marketplace,” said NICE Executive Vice President Chris Wooten. “Through our technology partnerships, Evidencentral is helping agencies around the globe ensure safer communities by improving incident response, investigations and justice outcomes. For example, by integrating to records management systems, we’re helping police investigators accelerate case building, and develop new leads and lines of inquiry to solve cases faster.”

Aeon Nexus is a U.S.-based Microsoft Gold Partner providing Criminal Justice Information Services (CJIS)-compliant records and case management solutions for public-safety and justice organizations leveraging multiple state and federal contract vehicles. The Aeon Nexus solutions portfolio includes JusticeNexus Legal Case Management, which services courts, district attorneys’ and public defenders’ offices by improving efficiency and increasing productivity and collaboration, while providing segregated access to adult, juvenile, criminal and civil case information, as well as administrative law for all case parties, from intake through disposition.

Hexagon public-safety solutions protect one in nine people worldwide. Its solutions, including HxGN OnCall Dispatch, HxGN OnCall Records and HxGN OnCall Analytics, connect organizations with the mission-critical data necessary to make better, timelier and more informed decisions.

Niche Technology’s NicheRMS365 is a cloud-engineered, mobile-first platform for police records management systems (RMS) worldwide, serving 162,000 sworn officers. The responsive NicheRMS365 user interface (UI) provides a consistent, intuitive user experience on phones, tablets, laptops and desktop devices, so agencies can simply train once and use anywhere on any device.

PublicSonar is a provider of social media intelligence solutions that use artificial intelligence (AI) to help public-safety agencies derive valuable real-time insights from huge amounts of publicly available data so they can respond fast and stay informed during emerging risks and incidents.

Powered by NICE Investigate, Word Systems’ iRecord Cloud solution enables agencies to securely store interview room recordings in the cloud and share those recordings digitally to more quickly address public health concerns and accelerate investigations. Founded in 1977, Word Systems specializes in the development and service of critical audio and video recording solutions.

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