Communications Networks Mostly Back to Normal Following Hurricane Ida
Tuesday, September 07, 2021 | Comments

Verizon and AT&T said that their wireless communications networks in the Louisiana area have returned to mostly normal operation following Hurricane Ida.

As of September 6 at 6 p.m., AT&T said that its wireless network is operating normally in Louisiana. Prior to that, it had been operating at about 90 percent of normal for the several days before that.

AT&T said that power continues to be out in some areas, so it continues to maintain and fuel generators at sites until power is restored.

Verizon, also on September 6, said that it was able to restore fiber to the Hammond area and deploy portable assets to the Raceland area. Because of this, the carrier said, there are no longer any significant coverage gaps in Louisiana.

“With commercial power restoration still potentially several weeks out, we will continue to maintain massive refueling and maintenance operations to ensure our permanent and temporary generators remain fully operational,” Verizon said.

The carrier said that its towers are processing traffic, but there is still some minor work that needs to be done in replacing displaced antennas and damaged equipment.

Meanwhile, the FCC said in its most recent communications report that no public-safety answering points (PSAPs) are experiencing impacts to service.

On September 3, the FCC reported that one PSAP was unavailable and another was rerouting calls without location information. Since September 4, no PSAPs reported being impacted by the storm.

Additionally, according to the FCC report, most communications networks in Louisiana are back up. As of September 6, only 8.7% of networks across the state were down. Coverage is still out significantly in several areas such as St. John the Baptist, St. James, St. Helena and St. Charles, where networks are 26% to 30% down.

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