Canary Islands Awards RESCAN Network Maintenance Contract to Teltronic Venture
Thursday, October 07, 2021 | Comments

The government of the Canary Islands awarded a contract for the integral maintenance service of the Canary Islands Emergency and Security Network (RESCAN) to a temporary joint venture formed by the companies Técnicas Competitivas and Teltronic.

The contract, awarded after a public tender for a value of €6.519 million and with a duration of four years, is aimed at providing a maintenance service that guarantees the correct operation of this communications system in terms of coverage, quality of service and availability of the network, close to 100% 24 hours a day, every day of the year.

Both companies, which are already in charge of the deployment, will continue with the tasks of preventive and corrective maintenance on a network that provides mission-critical radio communications service to different corporations, both in the field of public safety, such as the regional police and local police, and emergency services, such as ambulances, firefighters or civil protection, among others. In total, it is used by more than 8,000 users belonging to more than 130 different organizations — almost all the public administrations of the Canary Islands — that use the network as a tool for the coordination of their activities.

Put into operation in July 2010, RESCAN is based on Teltronic's NEBULA infrastructure, which, using TETRA digital radio technology, offers voice and data services. It currently has more than 120 base stations covering the eight islands of the Canary archipelago, which are controlled from two switching nodes (main and redundant) located in Las Palmas de Gran Canaria and Santa Cruz de Tenerife.

The base stations are linked by a transport network and, in order to guarantee their operation at all times, have an autonomy of about 15 hours in the event of a power failure, and incorporate electric generators in the most critical locations. This new contract will also serve to incorporate a new model of base station, the MCBS, which thanks to its multicarrier capacity, compact size and lower power consumption, will both increase the network's capacity and help reduce its carbon footprint.

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