Verizon Survey Finds Interoperability, 5G Capabilities as First Responder Priorities
Thursday, November 04, 2021 | Comments

Verizon Frontline released findings from its new public-safety communications survey, conducted by Lexipol, incorporating responses from more than 3,000 active first responders nationwide.

The results indicate a demand among public-safety professionals for network reliability and interoperability, as well as a desire to take advantage of the enhanced communication and technological capabilities enabled by 5G.

Beyond a demand for greater interoperability, the survey revealed developments in technology expectations and usage. For example, smartphones now outpace existing LMR systems for daily communications tasks by a small but growing margin, with 72 percent using smartphones compared to 68 percent for LMRs.

Overall, personal devices were viewed by first responders as the strongest area of technological improvement over the past 20 years across all public-safety agencies at 75%. This was followed by the use of data for situational awareness (55%) and network reliability (48.5%) as areas of improvement.

The trend toward greater smartphone field usage is expected to continue for the next five years, when emerging technologies such as internet-connected vehicles, drones and tablets could also see significant growth. Drone use by public safety agencies alone could grow from 5% today to 16% adoption by 2026, according to the survey.

While most first responders (70%) said they feel capable of doing their jobs with existing technologies, 18% indicated a desire for better technology to help them prepare for the next emergency or crisis.

Potential 5G benefits such as faster speeds, low latency and features like the ability to send larger files and the ability to connect a larger number of devices are widely recognized among first responders.

Almost all respondents (97%) said they have heard of 5G but only 40% say they are confident in their understanding of the technology. At the same time, more than 70% think 5G will become a priority in the future of public-safety technology.

Roughly nine in 10 respondents said the ability to communicate across agencies regardless of network provider or device was “a critical concern” (57%) or “somewhat of a concern” (33%).

Would you like to comment on this story? Find our comments system below.

Post a comment
Name: *
Email: *
Title: *
Comment: *

On 11/10/21, Jim said:
5G is a grand plan to improve the First Responder network but there is a major issue growing in it s way. What is this major road block It s the nation s GPS system that will be impacted by the development of the proposed 5G cellular network.

The FAA is concerned that unless the cellular companies can relocate their 5G network frequencies it will cause major interference to the GPS navigational system used by all the U.S. airplanes.

So far I haven t seen any solution to the problem by any party involved.


March 2023

27 - 30
International Wireless Communications Expo (IWCE) 2023
Las Vegas

More Events >

Site Navigation