Tyler Provides Software to Illinois 9-1-1 Center
Tuesday, November 16, 2021 | Comments

Tyler Technologies signed an agreement with the Lake County 9-1-1 Consolidation Consortium in Illinois for several Tyler products, including New World Enterprise CAD, mobile messaging, law enforcement records management, jail management, Brazos electronic citation, SoftCode civil process and Socrata data and insights.

The Lake County 9-1-1 Consolidation Consortium, which includes more than 50 law and fire agencies, is currently using public-safety solutions from multiple vendors across the county. To reduce overall costs by eliminating multiple systems, vendors and support resources, the consortium looked to select one vendor to provide a comprehensive solution suite. While the consortium was initially focused solely on 9-1-1 technology, it soon expanded to a system of systems that includes records and jail management and law enforcement reporting, due to the clear benefits and cost savings of shared systems and information. The consortium ultimately selected Tyler because of its proven track record and strong ability to integrate several crucial solutions.

“With more than 50 law and fire agencies, we know that the Lake County 9-1-1 Consolidation Consortium requires a comprehensive set of solutions to address their needs,” said Bryan Proctor, president of Tyler’s public-safety division. “We are confident that our system will bring a number of efficiencies to the consortium’s staff and streamline dispatch response and information sharing.”

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