Reclassification of 9-1-1 Telecommunicators Removed from 2022 NDAA Act
Thursday, December 09, 2021 | Comments

A provision that would have reclassified 9-1-1 telecommunicator as a protective service occupation was removed the 2022 National Defense Authorization Act (NDAA).

The U.S. House of Representatives passed a version of the NDAA that would have required the Office of Management and Budget (OMB) to reclassify 9-1-1 telecommunicators from office support to protectives services in its Standard Occupational Classification.

However, that version of the NDAA was not passed by the Senate. Instead, the House of Representatives Dec. 7 passed a version of the bill that does not include the reclassification of telecommunicators. That version of the NDAA is now waiting approval from President Joe Biden.

“On behalf of more than 100,00 9-1-1 professionals serving communities across the United States, we are disappointed that the House and Senate conferees on the National Defense Authorization Act dropped the 911 SAVES Act (H.R. 2351) from this legislation,” the National Emergency Number Association (NENA) said in a statement. “The 9-1-1 workforce is chronically under-funded and under-recognized, contributing to high rates of burnout and turnover. Changing their federal classification from ‘office support’ to ‘protective service’ would cost nothing, but it would more accurately reflect their specialized training and skills, as well as their crucial role in public safety. Ultimately, it would benefit callers in crisis. We urge the bill’s sponsors and more than 100 bipartisan cosponsors to keep up the effort to enact this legislation.”

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On 2/12/22, LeslieB said:
It is so unfortunate that as a 911 operator we cannot get the recognition or acknowledgement we deserve for the job and exposure we experience on a daily basis as 911 operators. We are experiencing times since the pandemic that I never experienced in my 30 years of being a 911 operator. The burnout and feelings of anxiety are so real and we mostly suffer in silence because we don t want to appear weak or give any clue that we are suffering from burnout If anyone can work a day in our shoes or come INSIDE to observe and give us a fair and honest summary of our everyday experience. People on the outside are making decisions of our experience who has never step a foot into our lives or question our experience in the least bit. If you never ask our experience you will always view it in blind mans view. Live a day in our shoes and see what years of internal trauma would do to you over time.

On 12/15/21, Charles Taylor said:
Once more the politicians have chosen to ignore the needs of a vital workforce. I guess they think these people don t vote.


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