CentralSquare, First Due Partner on Cloud-Based Emergency Response Solution
Wednesday, May 18, 2022 | Comments

CentralSquare Technologies announced a partnership with First Due to provide public-safety agencies a unified records management and emergency response solution.

The solution can help improve pre-incident planning, fire prevention, National Fire Incident Reporting System (NFIRS) and electronic patient care (ePCR) reporting, asset and inventory management, personnel management, community engagement, and more for fire and emergency medical service (EMS) agencies.

“Our partnership with First Due expands CentralSquare's integrated fire and EMS solutions, improving day-to-day operations for agencies, saving valuable time and reducing risks for first responders and their communities," said CentralSquare CEO Dave Zolet.

Across North America, public-safety agencies often struggle to effectively manage their day-to-day operations, and according to the National Institute of Standards and Technology’s (NIST) “Voices of First Responders—Nationwide Public Safety Communication Survey Findings,” over half have reported the need for a single login platform to support modern firefighting and response.

As a cloud-based solution that utilizes a single login system, First Due’s integration with CentralSquare products is effortless, leveraging data across one platform to allow seamless end-to-end operational effectiveness. The responder-focused solution ensures information is shared accurately to improve dispatch response and incident reporting times, prioritizing cross-agency collaboration.

“Agencies still use too many applications to run their core operations, leading to unnecessary cost, wasted time, and a lack of operational visibility,” said First Due CEO Andreas Huber. “At First Due, we are excited to provide the most comprehensive solution to overcome these challenges. Working closely with CentralSquare only compounds our vision, and we are thrilled to improve mission-critical software for our joint customers."

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