Improving 9-1-1 Call Routing on FCC’s June Meeting Agenda
Wednesday, May 18, 2022 | Comments

Ways in which the FCC can help improve 911 service will be one of several topics on the agenda for the commission’s June open meeting.

FCC Chairwoman outlined the agenda items in a memo released May 15. On the 911 issue, she noted that the FCC launched an inquiry in 2018 to explore why some wireless 911 calls are misrouted to the wrong call center.

“Over the past four years, enhancements in location-based routing of 911 calls have mitigated the problem of misrouted calls, but they haven’t eliminated it,” Rosenworcel wrote.

At the meeting the commission will vote to update the record in the proceeding and seek comment on improvements that could help prevent the misrouting of calls and improve emergency response times.

The meeting will take place on June 8 beginning at 10:30 a.m.

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