Australian Marine Rescue Service Selects Omnitronics Dispatch Solution
Thursday, June 23, 2022 | Comments

The Department of Fire and Emergency Services (DFES) for the not-for-profit Marine Rescue service in Western Australia (WA) selected Omnitronics’ omnicore Enterprise Dispatch system. The radio dispatch system will manage radio communications for 38 individual rescue groups as part of a state-wide marine safety Radio over IP project.

The not-for profit organization representing 38 member groups with more than 1,400 volunteers, works closely with the Australian Maritime Safety Authority, WA Water Police, and DFES Marine Services to keep mariners along more than 20,000 kilometers of Western Australian coastline safe.

Using a VHF Marine Radio and a network of 38 strategically located marine VHF repeater stations commissioned by both government and private organizations along the WA Coast, the project connects marine VHF radios to a microphone and a laptop running omnicore Enterprise Dispatch for a user to access those radios.

“The RoIP rollout will result in a much more comprehensive coverage statewide,” said Ian Beard, media volunteer at Marine Rescue WA. “This means that distress and urgency calls will be far more likely to be picked up by a marine rescue coast station, resulting in a reduced response time. This will be literally, a life saver! We also feel that boaters will be more likely to log their trips with Marine Rescue if they are confident that there is someone to take their call.”

The upgrade comes on the back of feedback from volunteers and the boating public who identified large gaps in radio coverage along the WA coastline.

Whilst 16 volunteer rescue groups along the coast provide much-needed 24/7 monitoring service to mariners, seven groups have limited weekend and public holiday-only service and the remaining 15 groups don’t have the volunteer resources to monitor radios at all. In the interest of maritime safety, the organization aims to provide 24/7/365 monitoring service that covers the entire WA coastline and surrounding islands including the Indian Ocean Territories, Christmas Island and the Cocos/Keeling Islands.

RoIP technology was selected to increase safety in less populated areas by being able to monitor radio traffic and respond to incidents using available, yet remotely located operators, such as in metropolitan Perth.

Additionally, the technology provides volunteers the flexibility to monitor radios from home or other locations in cases when attending the control room is not feasible, simply with a laptop, mic, and an internet connection.

Installation will begin early in the second half of 2022 and will be completed in time for the Australian 2022/2023 summer season.

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