Georgia County Selects MCP for 9-1-1 Data Analytics Project
Friday, July 15, 2022 | Comments

Mission Critical Partners (MCP) will implement an advanced, data-driven 9-1-1 system search and data analytics platform for the Fulton County (Georgia) emergency communications center (ECC).

The platform, known as DataScape, will be customized to meet the county’s needs, including integrating data from multiple, disparate sources into a central data lake and helping the ECC analyze 9-1-1 performance trends.

The flexibility of DataScape will enable Fulton County to manage historical CAD system data regardless of the vendor. The risk of data loss will be reduced significantly, and the integrity of the system’s responsiveness will be protected in the event of a system replacement, which is critical to meeting open-records requests, criminal attorneys’ discovery needs and other research needs. This represents a step forward for Fulton County as the solution will empower analytics in ways previously impossible with its current CAD system.

The DataScape platform is hosted within an Amazon Web Services (AWS) GovCloud environment, which addresses the most-stringent government security and compliance requirements. DataScape is agnostic to any dataset and source, regardless of its location or ability to transmit data. Data is stored in a data source independent of any vendor system’s proprietary data formats, enabling the ECC to create flexible source tools and combine the data with additional sources for deeper trend analysis.

After implementing DataScape, MCP will provide ongoing support and maintenance and the option of implementing powerful visualization tools to demonstrate how the ECC is performing based on key 9-1-1 response metrics.

“Fulton County’s historic CAD data has no utility unless it can be harnessed and made actionable,” said MCP President CEO Darrin Reilly. “We are honored to have this opportunity to provide the ability to analyze and contextualize this data using DataScape so that it can improve decision-making.”

Would you like to comment on this story? Find our comments system below.



 
 
Post a comment
Name: *
Email: *
Title: *
Comment: *
 

Comments

No Comments Submitted Yet

Be the first by using the form above to submit a comment!


Education







Events
November 2022

8 - 10
Communications Marketing Conference (CMC)
Albuquerque, New Mexico
https://cma-cmc.org/

March 2023

27 - 30
International Wireless Communications Expo (IWCE) 2023
Las Vegas
https://iwceexpo.com

More Events >

Site Navigation

Close