The FCC entered into consent degrees with five telephones carriers to settle investigation into whether the carriers failed to file 9-1-1 reliability certifications for 2021 by the deadline of October 15, 2021.
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The five carriers who entered into consent degrees were Virgin Islands Telephone, Mud Lake Telephone Cooperative Association, Highland Telephone Cooperative, Otelco Telephone and Consolidated Communications.
The reliability certifications cover 9-1-1 circuit auditing, central backup power and diverse network monitoring. The certification is designed to ensure that 9-1-1 service providers have taken reasonable measures to provide reliable 9-1-1 service by either implementing industry-backed best practices or alternative measures that are “reasonably sufficient” to ensure reliable 9-1-1 service.
Otelco, Virgin Islands Telephone and Mud Lake all acknowledged that personnel changes or absences did not excuse them from their obligations to submit the certification and agreed to implement a compliance plan and pay a $6,000 civil penalty.
Highland and Consolidated Communications both also acknowledged that same thing and agreed to implement a compliance plan and pay a $3,500 civil penalty.