FCC Settles with 5 Carriers Who Failed to File 2021 9-1-1 Reliability Certifications
Friday, October 14, 2022 | Comments

The FCC entered into consent degrees with five telephones carriers to settle investigation into whether the carriers failed to file 9-1-1 reliability certifications for 2021 by the deadline of October 15, 2021.

The five carriers who entered into consent degrees were Virgin Islands Telephone, Mud Lake Telephone Cooperative Association, Highland Telephone Cooperative, Otelco Telephone and Consolidated Communications.

The reliability certifications cover 9-1-1 circuit auditing, central backup power and diverse network monitoring. The certification is designed to ensure that 9-1-1 service providers have taken reasonable measures to provide reliable 9-1-1 service by either implementing industry-backed best practices or alternative measures that are “reasonably sufficient” to ensure reliable 9-1-1 service.

Otelco, Virgin Islands Telephone and Mud Lake all acknowledged that personnel changes or absences did not excuse them from their obligations to submit the certification and agreed to implement a compliance plan and pay a $6,000 civil penalty.

Highland and Consolidated Communications both also acknowledged that same thing and agreed to implement a compliance plan and pay a $3,500 civil penalty.

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