Florida County Selects Mutualink Emergency Response System
Wednesday, October 19, 2022 | Comments

Brevard County in Florida deployed an enhanced emergency response system in place to help law enforcement and hospitals communicate directly in real-time during any emergency.

“During any incident, gaps in communication are the number one failure, leading to slow response times,” said Mutualink President Joe Mazzarella. “We have to commend Sheriff Wayne Ivey for bringing this life-saving technology to his county. He understands how this technology is a game changer when it comes to responding to incidents and emergency preparedness.”

During a mass casualty incident or natural disaster, hospitals play a critical role in planning and response. It is critical that hospitals are able to communicate instantly with each other and with emergency management officials. With Mutualink’s technology, law enforcement and hospitals can now instantly communicate with voice, live stream video and pictures to first responders in real-time, eliminating gaps in communication. This technology will also help police and hospital personnel communicate directly during day-to-day emergencies.

“Having the ability to instantly communicate and access live stream security cameras and floor plans transforms how law enforcement officers respond during an emergency,” said Sheriff Brevard County Sheriff Wayne Ivey. “Whether responding to an incident at the hospital or coordinating during a major incident, law enforcement will no longer be responding to emergencies blind. During an emergency, when every second matters, this technology will save minutes.”

A new study shows two nurses are assaulted every hour. Mutualink’s system will allow dispatchers and first responders direct access to the hospital’s camera systems and floor plans, so police can have that critical real-time information as they are responding to an emergency. This new system is now connected to the Florida Department of Transportation, the State of Florida Watch Office in Tallahassee and FEMA, improving Brevard’s County emergency preparedness.

“It is so important to be able to communicate as much information as we can with first responders and other hospitals,” said Robert Contreras, manager of emergency preparedness at First Health. “This system helps enhance our security at the hospitals and better prepares our doctors and nurses to plan during natural disasters like hurricanes or mass casualty situations.”

This system was paid for through the Cares Act Grant and brings full capability to Parrish Medical Center, Rockledge Regional Medical Center, Melbourne Regional Medical Center, Health First.

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