New York Enhances 9-1-1 Service in 6 Subway Stations (11/2/11)
Wednesday, November 02, 2011 | Comments

New York City’s Transit Wireless said it has enhanced 9-1-1 calling in six Chelsea subway stations after one month of underground wireless subway service.

"Thanks to our work with AT&T and T-Mobile, our first phase of service has provided robust coverage, fast connections speed, call quality and report high call and data message volumes from the six underground subway stations, with no technical issues since we launched service Sept. 27," said Transit Wireless CEO William A. Bayne Jr. "The Metropolitan Transportation Authority (MTA) also reports good service with no complaints.”

Wireless voice and data service for AT&T and T-Mobile customers is available in the stations. "T-Mobile customers have quickly taken advantage of the subway platform service in New York with daily usage doubling since our initial pilot," said Terry Hayes, T-Mobile vice president general manager, New York City. "In addition, we have seen numerous public-safety benefits with nearly 100 9-1-1 calls placed underground in the past month of service."

Transit Wireless is under license to the MTA to provide wireless service in all 277 underground subway stations. As a neutral host, Transit Wireless welcomes all wireless carriers to sign on.

"Since our system provides enhanced 9-1-1 emergency calling, where the 9-1-1 system can see that a call is coming from a subway station, we believe this wireless service provides increased safety for straphangers,” Bayne said.

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