National Public Safety Telecommunications Week Brings Awareness (4/4/12)
Wednesday, April 04, 2012 | Comments

Communities across the U.S. will recognize those who help save lives in times of personal or national crisis during National Public Safety Telecommunications Week (NPSTW) April 8 – 14.

NPSTW gives Americans the opportunity to thank 9-1-1 call-takers, dispatchers, technicians that maintain radio and emergency phone systems, communications staff trainers, supervisors and managers of communications centers, and other telecommunications staff across the country who work hard to protect our communities.

“This is a small way each year where citizens should thank their local and national public-safety telecommunicators, the public’s first contacts during emergencies, for performing mission-critical tasks behind the scenes supporting police, fire and emergency medical personnel on the street,” said Gregory Riddle, president of Association of Public Safety Officials (APCO) International.

The public can honor their call-takers and dispatchers by participating in local celebrations or sending thank-you notes to their agencies. APCO established a NPSTW blog where agencies can share celebration ideas along with photo and video of this year’s festivities. Citizens can share thoughts of gratitude or other stories on the blog as well.

Patricia Anderson of the Contra Costa County (Calif.) Sheriff's Office established the week in 1981 to raise awareness of the hard work and dedication of telecommunicators, who provide a vital link to the public-safety services on which Americans rely every day.

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