King County Hires GeoComm for PSAP Consolidation Study (5/14/12)
Monday, May 14, 2012 | Comments

The King County (Wash.) Enhanced 9-1-1 (E9-1-1) Program Office selected GeoComm Public Safety Consulting Services to provide a public-safety answering point (PSAP) consolidation assessment of the King County E9-1-1 system.

The county’s PSAP Consolidation Steering Committee, composed of local PSAP, police, fire and EMS representatives hired GeoComm to assess whether the current PSAP structure provides the most efficient and effective emergency communications services possible. The study will identify potential enhancements to emergency services that may be achieved. The timing for the study is critical because the county is considering PSAP equipment and operational upgrades that would be necessary for next-generation 9-1-1 (NG 9-1-1).

During the seven-month project, GeoComm will provide a comprehensive review of the existing operations and technology at each of the 12 PSAPs in King County. A goal of the study is to determine opportunities to enhance public-safety services and examine the feasibility of alternate methods for serving the county and municipalities within King County.

"King County has been actively working to upgrade the E9-1-1 system to NG 9-1-1 technology," said Marlys Davis, King County's E9-1-1 program manager. “This assessment will assist us in identifying the optimum PSAP configuration for moving forward into NG 9-1-1.”

GeoComm will provide a series of reports throughout the project that define the current status of 9-1-1 and PSAP operations, expenditures, equipment in the 12 PSAPs and recommendations for the future of 9-1-1 service.

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