Florida Law to Require Training for 9-1-1 Dispatchers (10/25/12)
Thursday, October 25, 2012 | Comments

The Denise Amber Lee Act requiring all 9-1-1 call-takers and dispatchers in the state of Florida to complete 232 hours of training and pass a state test takes effect this month. Other states wishing to duplicate this high level of standardized training for their state 9-1-1 workers are taking notice and asking for guidance from Florida stakeholders.

Members of the Denise Amber Lee Foundation were recently conducting two days of training to Chicago area 9-1-1 telecommunicators and were asked to meet with the Illinois committee working on a similar standard and legislation for their state. Members of the Illinois Public Safety Telecommunicator Training and Certification Initiative Committee and the Denise Amber Lee Foundation met for a couple of hours at the headquarters of Motorola Solutions in Schaumburg, Ill.

The standard for Illinois is close to completion, and Denise Amber Lee Foundation President Nathan Lee offered successful strategies used in Florida to assist in passage of the legislation. Illinois committee members hope to use similar strategies when their bill is filed in the near future in the Illinois general assembly.

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