Zetron to Resell Direct Technology Call Tracking Software (8/16/13)
Friday, August 16, 2013 | Comments

Zetron signed an agreement with Direct Technology to become an authorized reseller of its Emergency Call-Tracking System (ECaTS). Zetron’s version of ECaTS integrated with Zetron’s MAX Call-Taking E9-1-1 system will allow agencies to generate simple or complex reports with the click of a mouse.

Administrators can then use the report data to analyze and manage call loads and call handling more effectively. A fully integrated MAX Call-Taking/ECaTS solution will greatly improve an agency’s ability to access, understand and use important information about their call-taking activities.

“Becoming an authorized ECaTS reseller enhances Zetron’s ability to provide customers with the best, most complete solution possible for incident management,” said Zetron Vice President of Product Management Kathy Broadwell. “This arrangement will provide Direct Technology with additional market exposure while giving Zetron the ability to offer an excellent MIS reporting package as an enhancement to our MAX call-taking system.”

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