FCC Gets Public-Safety Input Before Finalizing New Interference Response Model
Monday, August 01, 2016 | Comments

The FCC’s Enforcement Bureau (EB) is meeting with industry and public-safety stakeholders to discuss its proposed process for escalating and responding to public-safety interference complaints before it finalizes the new model. The project concerns how the commission receives, tracks and responds to interference complaints.

Last year, the EB announced a plan to close 11 field offices but to also respond to public-safety spectrum complaints within one day. Under the plan, the EB established complaint escalation procedures to ensure that critical public-safety and industry interference issues are addressed in a timely manner.

Since then, EB officials have been working with other FCC bureaus and offices on the details of the new process, including developing the new system, identifying funding sources, consolidating existing intake methods and updating its database, an FCC official said.

Last month, the EB team met with industry and public-safety stakeholders to discuss the proposed system before it finalizes the new model. The National Public Safety Telecommunications Council (NPSTC) and other stakeholders submitted their input about two weeks later, but the documents were not publicly released because of the internal administrative nature of the effort, the FCC official said.

"NPSTC is very pleased  that the FCC  staff has diligently listened to NPSTC’s suggestions and concerns and has worked to implement changes that will improve the process of reporting and investigating interference to public safety systems," NPSTC Chair Ralph Haller said.

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