FCC Launches Investigation into AT&T 9-1-1 Outage
Thursday, March 09, 2017 | Comments

The FCC launched an investigation into the March 8 9-1-1 outage that impacted AT&T wireless subscribers across the United States.

“Every call to 9-1-1 must go through,” said FCC Chairman Ajit Pai. “So, when I first learned of yesterday’s outage, I immediately directed FCC staff to contact AT&T about it and the company’s efforts to restore access to emergency services to the American public. I also spoke with Randall Stephenson, AT&T’s CEO, and stressed the urgent need to restore service and to communicate with first responders, as well as AT&T customers, about the status of operations. Additionally, I announced last night that I have directed commission staff to track down the root cause of this outage.”

AT&T is the only publicly announced bidder still in the running for the First Responder Network Authority (FirstNet) contract. An AT&T executive said March 8 that the carrier is optimistic about its chances of winning the contract for the FirstNet nationwide public-safety broadband network (NPSBN) and the contract’s potential opportunities.

“The FCC’s public-safety professionals are on the case,” said Lisa Fowlkes, acting chief of the FCC Public Safety and Homeland Security Bureau (PSHSB). “Access to 9-1-1 emergency services is essential for all Americans, especially the most vulnerable. We will fully investigate this outage and determine the root cause and its impact.”

Would you like to comment on this story? Find our comments system below.

Post a comment
Name: *
Email: *
Title: *
Comment: *


No Comments Submitted Yet

Be the first by using the form above to submit a comment!

Site Navigation