Western Australia Fire Department Deploys Motorola CAD System
Tuesday, August 01, 2017 | Comments

Western Australia’s Department of Fire & Emergency Services (DFES) announced a A$7 million (US$5.6 million) agreement with Motorola Solutions to provide a new CAD system.

The system integrates critical information among agency databases, command centers and frontline officers working in the field. CAD systems are the essential information hub between public-safety agencies and the public. They include critical information from triple zero emergency calls, one of the first points of contact for community members before information is dispatched to first responders in the field. The systems collect and collate information that is essential to a fire and emergency worker’s daily workflow.

DFES joins Western Australia Police (WAPOL) in using the same CAD technology platform, creating more opportunities for collaboration between the state’s fire and emergency services and police for coordinated incident response in the future. The decision by DFES and WAPOL to invest in the same CAD platform also reflects the Western Australian government’s state information, communications and technology (ICT) strategy to align technology and business functions to improve service delivery to the community.

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