Federal Engineering Wins Contract with Sugar Land
Monday, February 04, 2019 | Comments

The city of Sugar Land, Texas, awarded Federal Engineering a contract to provide consulting services to assess the city’s public-safety dispatch organization and conduct an operational study.

Sugar Land, located in eastern Fort Bend County, is about 20 miles southwest of downtown Houston. The city requires an operational review of the public-safety dispatch office. This analysis will include a review of the city’s operations versus industry standards, as well as the best practices of similar regions and public-safety dispatch centers relating to operations, staffing, training, management and governance.

The Sugar Land Public Safety Dispatch Center is the public-safety answering point (PSAP) for the city of Sugar Land. The center answers 9-1-1 and other emergency calls as well as nonemergency calls and requests for assistance. The center is housed in the police department and provides dispatching to both the police and fire-EMS departments.

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