NICE was awarded the initiative to modernize voice and communications recording systems for Air Traffic Control the Netherlands (LVNL). The project, to be delivered in collaboration with SkySoft-ATM, is part of a broader LVNL initiative to fully update the organization's voice communications technology and infrastructure.
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Facilitating more than 600,000 flights each year, LVNL will use the next-generation solution to record Dutch military airspace communications and air traffic control (ATC) communications at various regional and international airports including Amsterdam Schiphol, Rotterdam, Riekerpolder and Lelystad.
As an existing NICE customer, LVNL will replace its legacy voice recording solution.
"NICE has a long-standing history and commitment to its ATC customers, with major installations both in North America and abroad,” said Chris Wooten, NICE executive vice president. “Our ATC solutions are deployed at over 1,300 ATC centers and airports worldwide, including the world's 30 busiest airports. We're honored to have been selected to provide continuing support to LVNL's ATC operations, which includes one of Europe's most important international hubs."
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