Legislation Promoting Outage Reporting to 9-1-1 Centers Re-Introduced in Senate, House
Friday, February 26, 2021 | Comments

Legislation that would improve communication between mobile carriers experiencing network outages and 9-1-1 centers was reintroduced in both chambers of Congress.

U.S. Representatives Anna G. Eshoo, Doris Matsui, Mike Thompson, Jared Huffman and Gus Bilirakis (R-FL) introduced the Emergency Reporting Act in the House of Representatives. Companion legislation was introduced in the Senate by U.S. Senators Amy Klobuchar and Richard Burr.

“When disaster strikes, like the wildfires that devastated our community last year, people need to know they can call 9-1-1 and receive immediate assistance,” Eshoo said. “That’s why I’m proud to sponsor the Emergency Reporting Act to require comprehensive reporting on network outages after disasters and improve information sharing between wireless companies and 9-1-1 dispatchers. The new reporting requirements will ensure that the weak spots in our communications networks are addressed before future emergencies, and information sharing will alert 9-1-1 operators when calls are no longer reaching their stations, which will save lives.”

The current system outage reporting system often leads to situations in which 9-1-1 centers are unaware of service outages, placing public safety at risk. The act would also ensure the FCC provides resources to state and local governments preparing for and responding to natural disasters.

“We can’t control natural disasters, but we can prepare for our responses to them,” said Klobuchar. “During an emergency, having reliable communications networks saves lives. This bipartisan legislation will ensure we have the resources in place to establish strong communications pathways and provide regular updates to first responders so we can help those in need during crises.”

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On 3/11/21, Judth Judy Williams said:
I believe that it is important for the USA to improve and maintain all infrastructure but extremely critical in areas of communication. Please know that citizens are talking about this and believe that improvements must be made as soon as possible.

On 2/28/21, Mark Fletcher said:
Great to see that 911 legislative friends like US representative issue and Senator Klobuchar taking this initiative for the 911 community. These two legislators are at the core Of many critical issues that need to be addressed. The lack of reporting on outages Becomes a direct degradation factor in overall network stability. Reporting is simple and unblocked by technology.


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