Carbyne, GeoComm Partner on ECC Technology
Thursday, March 17, 2022 | Comments

Carbyne and GeoComm announced a partnership between the two companies focused on a next-generation 9-1-1 (NG 9-1-1) solution.

GeoComm Maps will provide a cloud-native mapping application aimed at pinpointing location information in near real-time to Carbyne users. The partnership allows GeoComm Maps to be used in conjunction with Carbyne APEX, an i3-compliant cloud-native emergency call-handling system, by Emergency Communications Centers (ECCs). This provides first responders with critical information needed for swift emergency responses.

Carbyne's collaboration with GeoComm ensures that responders to 9-1-1 calls have access to key spatial information through GeoComm Maps, empowering those in need to make decisions more quickly through increased situational awareness. The introduction of GeoComm Maps gives Carbyne’s public-safety clients the ability to leverage additional benefits of cloud-native solutions, using a software-as-a-service (SaaS) buying model. It provides all of this information on a single screen to minimize cognitive overload for emergency call takers, where the ability to act quickly can save a life.

“Carbyne is very excited about the opportunity to collaborate with GeoComm to deliver total situational awareness to our public-safety telecommunicators and field responders,” said Carbyne CEO Amir Elichai. “Our ability to unify these two industry-leading cloud-native platforms from Carbyne and GeoComm demonstrates the power of public and private partnerships to meet the challenges of our changing world.”

GeoComm Maps includes advanced features such as the ability to view wireless caller locations and detailed indoor maps by floor. These features allow those responding to emergency calls to pinpoint a caller’s location with a higher degree of accuracy, even down to the floor they are on within a building. Now ECCs can also pull up a visual display for law enforcement beats, fire districts and EMS service areas.

“GeoComm is excited to bring its Public Safety Location Intelligence Platform to Carbyne’s customers through this partnership,” said Tyler Thompson, GeoComm strategic partnerships. “With the increase in wireless caller location accuracy and integration of GeoComm Maps with Carbyne’s APEX platform, Emergency Communications Centers are empowered with an enhanced suite of tools to decrease response times and to help save more lives.”

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