A survey of citizens conducted by the National Highway Traffic Safety Administration (NHTSA) found that more than 90% of respondents expected to receive pre-arrival instructions from 9-1-1 operators while waiting for an ambulance.

The government in Victoria, Australia, announced A$1.71 million (US$1.14 million) in funding for two new emergency services projects using artificial intelligence (AI) technology to fast-track urgent care to people suffering cardiac arrests.

The National Emergency Number Association (NENA) released a request for proposals (RFP) information document intended for 9-1-1 authorities to use for RFPs for procuring all or part of a next-generation 9-1-1 (NG 9-1-1) system.

New Zealand Privacy Commissioner John Edwards proposed extending the emergency caller location information service, implemented in 2017, to enable emergency services to more quickly locate people at risk of harm but who have not made a call to 1-1-1.

The Association of Public-Safety Communications Officials (APCO) International submitted a petition for clarification in response to the FCC’s fifth report and order regarding wireless E9-1-1 location accuracy requirements.

The state of Arizona Department of Administration (ADOA) selected Mission Critical Partners (MCP) to assist with the procurement of an emergency services IP network (ESInet) and next generation core services (NGCS) as part of the ADOA’s ongoing efforts to enhance emergency response for its citizens by modernizing its 9-1-1 infrastructure.

Intrado added Jeff Robertson to its executive management team as president of the life and safety segment.

Comtech Solacom Technologies announced two new 9-1-1 contracts. First, Solacom was selected to provide a Guardian next-generation 9-1-1 (NG 9-1-1) call-handling solution to the Northwest Central Dispatch System (NWCDS), an intergovernmental consolidated emergency dispatch system providing 9-1-1 services for several communities in northwest suburban Chicago.

The Next Generation 911 Institute (NG911 Institute) announced the winners of the 17th annual 9-1-1 Honor Awards.

The FCC extended the deadline to comment on its wireless 9-1-1 location accuracy requirements fifth further notice of proposed rulemaking (FNPRM) until Feb. 21 for initial comments and until March 20 for reply comments.