The National 911 program offered an update on the progress of the 2019 NG911 Roadmap. The road map outlines a blueprint to develop a nationwide system of next-generation 9-1-1 (NG 9-1-1) systems across the country.

The Department of Homeland Security (DHS) Science and Technology Directorate (S&T), in partnership with the Department of Transportation (DoT), has selected the Critical Infrastructure Resilience Institute (CIRI), a DHS Center of Excellence led by the University of Illinois at Urbana-Champaign (UIUC), to develop a framework and process for testing the interoperability and compatibility of next-generation 9-1-1 (NG 9-1-1) systems.

Mono County, Inyo County, the city of Bishop and town of Mammoth Lakes in California awarded Federal Engineering a contract to provide expert consulting services for a regional dispatch center feasibility study and implementation plan.

The FCC denied a request from USTelecom — The Broadband Association to give broadband service providers an additional 90 days to file their annual 9-1-1 reliability certifications.

The Tennessee Emergency Communications Board (TECB) announced a partnership with Mission Critical Partners (MCP) on a new project focused on assessing the cybersecurity status of the state’s 142 public safety answering points (PSAPs). When completed, the cybersecurity assessment will provide the PSAPs with an understanding of their baseline status and increased awareness of vulnerabilities.

RapidDeploy named Adam Timm head of change management.

The Idaho State Police (ISP) selected Federal Engineering to provide unbiased expertise in the assessment, analysis, specification development, request for proposal (RFP) evaluation of vendor responses and implementation support for an updated CAD/records management system (RMS).

In a 9-1-1 indoor location accuracy order adopted July 16, the FCC affirmed the 2021 and 2023 Z-axis requirements the commission established last year, rejecting a proposal to weaken them. The commission added a new requirement that nationwide wireless providers deploy Z-axis technology nationwide by April 2025, while affording non-nationwide wireless providers an additional year to do so within their service areas.

Avaya and Komutel, in close collaboration with Combat Networks, Bell Canada and the Ontario Provincial Police (OPP) conducted the first next-generation 9-1-1 (NG 9-1-1) test call transfer in Canada. NG 9-1-1 carries the promise of more effective call handling for public-safety personnel with the goal of improving outcomes in emergency situations, including those that are life-threatening.

Next-generation 9-1-1 (NG 9-1-1) went live May 20 in Elko County, Nevada and May 22 in West Wendover, Nevada. The public-safety answering points (PSAPs) cut over for the sixth-largest county in the nation with a population traversing 17,000 square miles to the new cloud-based NG 9-1-1 emergency service IP network (ESInet) and call processing equipment (CPE) solution marks the first of its kind.